FREQUENTLY ASKED QUESTIONS

When you are looking for tree services, quality, reliability and experience are three key factors to explore. Maltby has over 60 years of experience in the industry and provides the full range of services from tree pruning and removal to landscapes / hardscapes and stump grinding. Natural Tree and Lawn Care and Forest Floor are two divisions of Maltby and Company that provide plant and lawn health care and recycling services for communities throughout New England. Utilizing third party reporting agencies such as The Better Business Bureau and “Angie’s List” and seeking input from your local Town Tree Warden or Forester can be helpful tools when searching for a professional company. Look for professional certifications and licenses and, most importantly, experience and reputation. It is also important to look for a company with an active and aggressive safety program. Maltby employees are trained in safety and employ the most up to date safety technology. Our employees are trained and licensed to look for and treat for pests and diseases It is very important that any tree company you choose to do business with have all the correct insurance in place and should be available to answer your questions about any of these issues.

By its very nature, tree work is dangerous and should only be done by a professional. Liability insurance is important because it protects you, the homeowner, and your property from potential risk and damage. Workman’s compensation insurance protects tree professionals while they are working on a job. When you are seeking to hire a tree company, be sure to request proof of comprehensive insurance from their insurance carrier before any work is started. If you have any doubts, call the insurance carrier for verification.

Trees need to be pruned for a number of reasons including: safety, aesthetics and tree health. Broken or dead branches can be dangerous if they fall - oftentimes without warning, even on a calm day! If a tree’s branches grow too big for the tree or are too close to your roof or chimney, they need to be pruned and cleared to prevent them from damaging your home. From an aesthetic perspective, pruning can help make a tree look better or provide you with a better view of your property or horizon. If you are thinking about pruning a tree, be sure to use a Certified Arborist. Unskilled and uneducated workers can damage your trees and property.